AUCTION RULES & POLICIES

YOU MUST BE REGISTERED TO BID City Towing & Recovery will not accept offers or bids from non-registered parties. If you need assistance with the registration process, please contact the Auction and a customer service representative will walk you through the process. 

PUBLIC AUCTION- Please have your  ID and government issued ID and expiration date ready 

HOW TO VIEW AUCTION INVENTORY Log in to the City Towing & Recovery Auction and choose our sale to see a full list or simply use the search at the top of the page then type in the stock number or last 8 of the VIN.

THIS IS AN “AS IS" AUCTION We do everything in our power to list the cars condition and description accurately and highlight the major flaws in advance on the site. All vehicles are sold as is, how is, where is. It is the buyers’ responsibility to review and judge vehicle condition before bidding.

HOW TO SUBMIT MY BID The fastest way is to log into the Auction; you will see an alert on the dashboard showing the number of vehicles. You can click on the vehicle and start bidding. You will be able to check to see if you have been out bid. If you are the highest bidder and you win the vehicle, you will be notified by email with an attached unpaid invoice. 

HOW TO PAY This is a CASH ONLY SALE. The Auction administrator will have the notarized Bill of Sale document(s) ready for payment. Any applicable key(s) will be provided upon vehicle pick up, after payment is received in full. 

HOW SOON CAN I PICK UP MY VEHICLE? Typically, vehicles will be invoiced and ready for payment/pickup by the end of business on the day the Auction ends (Wednesday).

VEHICLE PAYMENT AND PICK UP POLICY Vehicles must be paid for and removed from the Auction lot no later than 48 hours after the Auction ends (no later than 2:00 p.m. on Friday the week of the Auction) or you will be charged storage fees beginning Friday after 2:00 p.m. 

AFTER THE AUCTION SALES ARE OVER City Towing & Recovery is not responsible for vehicle repairs or startup of any kind - buyers will be responsible for coordinating additional services and providing their own equipment (Auction does not supply batteries, fuel, etc.). In the event a vehicle will need a locksmith, or the vehicle will not start, buyers must schedule to arrange these services. 

City Towing & Recovery offers scheduled tows at a cost of $65 Hook and $5/mile tow within a 40-mile radius of pick-up location. Please schedule locksmith and/or tow service, if needed, prior to making your payment. 

***A tow company scheduled to pick up from pick-up location must be insured at minimum with general liability, workman’s compensation, and provide a Hold Harmless letter on company letterhead. NO EXCEPTIONS.***